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    CUSTOMER SUPPORT staff for motorcycle accessories full time m/f/x

    09/01/2021 8:00 am

    Brief description:

    MTP-Racing GmbH from Kirchseeon / the east of Munich has established itself in recent years from a dealer for motorcycle accessories to a well-known manufacturer with its own brands such as Raximo, Timotox, Airtrix and Sixty6.


    To support the customer service team for our webshop www.mtp-racing.com in the office in Kirchseeon OT Buch, we are now looking for a full-time customer service employee

    Your tasks:

    • Customer Care: You are the first point of contact for our existing and new customers and deal passionately with after-sales inquiries and events (e.g. inquiries about payment processing, order processing and cancellations / returns as well as) via email, phone & chat.
    • Customer communication: You are responsible for communication with a growing customer base and convince with your hands-on mentality.
    • MTP-Racing brand values: You understand it as your face and voice to represent the values ​​of MTP-Racing towards the customer at all times and first-class customer service is important to you.
    • Innovation: You bring new ideas and suggestions for improvement into the company with persuasive power in order to continuously improve the customer experience.
    • Involvement: You coordinate closely in the team and with adjacent departments in order to ensure a smooth ordering and delivery process as well as a lasting positive customer experience.
    • This is why you are a good match for us:
    • You have experience in customer service, ideally in the back office area
    • You know how to help our new and existing customers with concerns with your empathy and solution orientation
    • You score with your sovereignty and serenity in conducting discussions with the goal of a satisfied customer
    • You have an affinity for motorcycles or drive a motorcycle yourself
    • You are safe in using MS Office products
    • You have a very good command of spoken and written German, as well as a good command of English

    What we offer you:

    • Dynamic, owner-managed company that stands for individual motorcycle accessories.
    • Agile environment as well as challenging and responsible tasks in the successful development and implementation of performance marketing campaigns
    • Flat hierarchy and open corporate culture

    Your letter of application:

    Become part of the MTP Racing Team with a variety of challenging activities.
    We look forward to receiving your application!


    MTP-Racing GmbH

    Location: Zornedinger Str. 1985614 Kirchseeon DE

    Trade: 336991 Motorcycle, Bicycle, and Parts Manufacturing
    Working hours: full time, 40 hours a week

    If we were able to arouse your interest, then simply write to us at info@mtp-racing.com or call (0) 8091 5628500 and arrange a personal meeting.

    Date Posted: 2021-09-01

    Customer Support (m / f / x )

    Contact Data
    mtp-racing GmbH
    Owner: mtp-racing GmbH
    Zornedinger Str. 19
    85614 Kirchseeon OT Buch, Germany
    +49 809 156 28500
    +49 809 156 28502
    info@mtp-racing.de
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    +49 8091 / 5628500
    Mo. to Fr.: 08:30 am to 5:00 pm

    * All prices incl. VAT, plus shipping fees
    Free return shipping from Europe
    If you do not like an item, you can return it free of charge. To do so, register the return at MTP-Racing Customer Service and you will receive a return label by email.
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    60 days return policy*
    Returns are possible within 60 days of the order date, as long as the goods are unused and in their original packaging.

    *Customised products or manufacturing items such as the brake and clutch levers are excluded from the right of return.
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    Fill up your shopping cart, from a cart value of 60,00 EUR the shipping is free.
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    Explanation of production articles and exclusion from revocation

    Declaration of production articles and exclusion from revocation


    Steel braided hoses are not stock items, but production items.
    They are only produced and pressed firmly at your request with your selected colours and fittings.
    We exclude these articles from revocation in accordance with the applicable law (take a look Cancellation-Instructions) and refer to § 312g Para. 2 BGB (German Civil Code).

    On working days the production takes place on the same day and we are anxious to dispatch it also on the same day.
    As a rule, orders received before 14:00 are picked, pressed, packed and dispatched on the same working day.

    No liability is accepted for damage caused by improper installation.
    Modifications to the lines are not permitted and therefore lose your operating licence.

    Your team from MTP-Racing