Raximo Service

As the levers have a TÜV approval, it is not permitted to modify or change the parts yourself (see ABE instructions/instruction). This will invalidate the TÜV validity and the warranty. he end parts are the only part of the levers that you can adjust yourself - adjustable in length - for this reason they are the only parts that can be ordered individually.

You can send us pictures of your original levers and a copy of the vehicle registration document, then we can check whether we have suitable levers for you. If we have suitable adapters in our range, we can include this model in the next TÜV extension.

he vehicle selection always leads before the ABE and also has fewer models than listed in the TÜV sheet. 

Reason:  
It is occasionally the case that vehicle models are listed in the TÜV list, but are not displayed when the model of the item is selected.

This is due to the fact that customer feedback and further development of adapters is approx. 8 months ahead of the ABE released by the KBA.

If we determine through customer feedback or further development that there are problems with the installation or handling of adapters, we remove the model allocation in the shops and portals in order to no longer sell these adapters for these models.
It is also possible that the manufacturers change parts within the series and we have to make 2 adapters out of one in order to serve the model series.

The TÜV certificate is valid for installation on original parts from the manufacturer. If you have installed a different brake cylinder, you must ask in advance which lever you then require and must then go to the TÜV with this for acceptance and registration.

imply contact the Raximo customer service. You will find the details on the service card supplied. It is always helpful to send a copy of the vehicle registration document and a picture of the installed lever/fitting so that we can find a solution quickly.

 

 

Click here for the service request by email

You will find the general installation instructions with safety instructions in the printed TÜV list. Some adapters come with an extra insert with instructions. You should only convert these safety-relevant parts if you have experience with them.

Yes. After registering the case via the Service Card and sending in your Raximo part, the damaged parts will be replaced for a fee. You will receive an offer from us in advance.

We always have continuous quality controls in production and incoming goods to ensure colour compliance. We use the same sample boards for this as they are in the showrooms at LOUIS. So you should receive the same colours that you ordered. As the colouring process in anodising is dependent on many factors, we also randomly check all production batches for fading using UV extreme tests (comparable to 2 years of sunlight). The colour may fade by 10 %. This is standard. Despite these measures, earlier fading may occur. In this case, please contact the customer service on the ServiceCard for an exchange and send us pictures.

Please contact the customer service via the Service Card.

The adapters in the production pictures are only example pictures. With the correct model selection, matching, model-specific adapters are installed on the levers.